Directory of Service
Your direct service connection Our team is delighted to assist you and to answer your questions. If you need directions, room service or assistance, simply press the “At Your Service” button on your phone or dial “0”.
Baby Bar and Restaurant
Operation Hour 07.00 - 23.00 Hrs. (Last Order 22.00 Hrs.)
- Breakfast is served at the baby bar from 07.00 – 10.30 Hrs.
- A la cart 07.00 - 22.00 Hrs.
- In-room dining 07.00 - 22.00 Hrs.
Fitness Centre and Swimming Pool
Fitness Centre Operation Hour 06.00 - 21.00 Hrs.
Swimming Pool Operation Hour 09.00 - 22.00 Hrs.
Ikigai Spa
Operation Hour 11.00 - 22.00 Hrs. (Last Order 20.00 Hrs.)
Parking
Free parking lot 1 car per room. For more parking space will have an additional charge 100 THB / Unit / Per day
ADAPTER
If you need an adapter, please contact “At Your Service”.
AIR CONDITIONING
Hotel rooms are equipped with air conditioning. Each unit can be individually adjusted according to your comfort.
ATM
For information about the closest ATM please contact “At Your Service”.
CO-WORKING SPACE
If you need to print any documents are available for your convenience. It is located on the lobby. “At Your Service” will be happy to assist you with additional services.
CONCIERGE
Please contact “At Your Service” and we will assist you with any questions and requests. This includes, among other things, reservations for restaurants, recommendations for activities and information on local attractions.
CREDIT CARDS
We accept Master Card, Visa
DEPARTURE
The departure time is at 12:00 noon. If you would like to extend your stay or depart later, please contact “At Your Service” or reception to check availability and additional charges.
DOCTOR
If you need medical care, please get in touch with “At Your Service”.
ELECTRICITY
All our power outlets in the hotel have an electric voltage of 220V.
EMERGENCY EXITS
Evacuation instructions and floor plans are located at your room door.
EXPRESS CHECK OUT
We offer every guest the possibility of an express check out. Please contact the front desk for detailed information.
EXTRA BED/BABY COT
There is not baby cot and extra bed available at the property
FIRST AID
Please contact “At Your Service” for any help.
ICE CUBES
Please contact “Baby Bar and Restaurant” by dial 1 from your room
SELF SERVICE LAUNDRY
located on the 3rd floor.
LOST AND FOUND
Found items are kept in our lost & found according to legal requirements. Shipping to you is at your own cost.
LUGGAGE SERVICE
Please refer to “At Your Service” to pick up your luggage, or if you wish to leave your luggage to be collected at a later time.
MAIL AND MESSAGES
If you have received a message, Faxes and maiI wiII be delivered to your room immediately. Outgoing mail can be placed at the reception.
MOVIES AND TV
National and selected international TV channels are available at no charge.
NON-SMOKING HOTEL
Please note that we are a nonsmoking hotel. It is strictly prohibited to smoke in rooms and public areas.
HOTEL POLICY
- Check-in time is 15.00 hours. an overnight rate will be charged to guarantee check-in before 12.00 hours.
- Check-out time is 12.00 hours on the day of departure. overnight rate will be charged to guarantee late check-out after 13.00 hours.
- Early check-in or late check-out is otherwise subjected to availability only.
ARRIVALS AND DEPARTURES
- If you expect to arrive early in the day and would like immediate access to your room, we recommend booking the room for the prior night to guarantee immediate access. Similarly, for late departures, reserving an additional night will guarantee access to your guest room until you depart. If you choose not to reserve, we will be glad to store your bags and make our fitness facilities available for you to freshen up.
- A damage deposit of THB1,000 per night is required on arrival. This will be collected as a cash payment or credit card. you should be reimbursed on check-out.
- Should your stay fall short of your original departure date after check-in, your room rate may be adjusted to the best available rate published at that time to facilitate your requested flexibility with benefits/breakfast inclusion adjusted accordingly.
IN THE EVENT OF A NO-SHOW OR NON-ARRIVAL
- Once booked, this reservation becomes non-refundable. a full, non-refundable prepayment will be applied at the time of booking. no changes are permitted, and no refund will be issued under any circumstances, including cancellation, no-show or early departure.