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Directory of Service

Your direct service connection Our team is delighted to assist you and to answer your questions. If you need directions, room service or assistance, simply press the “At Your Service” button on your phone or dial “0”.

 

Baby Bar and Restaurant

Operation Hour 07.30 - 23.00 Hrs. (Last Order 22.00 Hrs.)

- Breakfast is served at the baby bar from 07.30 – 10.30 Hrs.

- A la cart 07.30 - 22.00 Hrs.

- In-room dining 07.30 - 22.00 Hrs.

 

Fitness Centre and Swimming Pool

Fitness Centre Operation Hour 06.00 - 21.00 Hrs.

Swimming Pool Operation Hour 09.00 - 21.00 Hrs.

 

Ikigai Spa

Operation Hour 10.00 - 22.00 Hrs. (Last Order 19.30 Hrs.)

 

Parking

Free parking lot 1 car per room. For more parking space will have an additional charge 100 THB / Unit / Per day

 

ADAPTER

If you need an adapter, please contact “At Your Service”.

 

AIR CONDITIONING

Hotel rooms are equipped with air conditioning. Each unit can be individually adjusted according to your comfort.

 

ATM

For information about the closest ATM please contact “At Your Service”.

 

CO-WORKING SPACE

If you need to print any documents are available for your convenience. It is located on the lobby. “At Your Service” will be happy to assist you with additional services.

 

CONCIERGE

Please contact “At Your Service” and we will assist you with any questions and requests. This includes, among other things, reservations for restaurants, recommendations for activities and information on local attractions.

 

CREDIT CARDS

We accept Master Card, Visa

 

DEPARTURE

The departure time is at 12:00 noon. If you would like to extend your stay or depart later, please contact “At Your Service” or reception to check availability and additional charges.

 

DOCTOR

If you need medical care, please get in touch with “At Your Service”.

 

ELECTRICITY

All our power outlets in the hotel have an electric voltage of 220V.

 

EMERGENCY EXITS

Evacuation instructions and floor plans are located at your room door.

 

EXPRESS CHECK OUT

We offer every guest the possibility of an express check out. Please contact the front desk for detailed information.

 

EXTRA BED/BABY COT

There is not baby cot and extra bed available at the property

 

FIRST AID

Please contact “At Your Service” for any help.

ICE CUBES

Please contact “Baby Bar and Restaurant” by dial 55 from your room

 

SELF SERVICE LAUNDRY

located on the 4th floor.

 

LOST AND FOUND

Found items are kept in our lost & found according to legal requirements. Shipping to you is at your own cost.

 

LUGGAGE SERVICE

Please refer to “At Your Service” to pick up your luggage, or if you wish to leave your luggage to be collected at a later time.

 

MAIL AND MESSAGES

If you have received a message, Faxes and maiI wiII be delivered to your room immediately. Outgoing mail can be placed at the reception.

 

MOVIES AND TV

National and selected international TV channels are available at no charge.

 

NON-SMOKING HOTEL

Please note that we are a nonsmoking hotel. It is strictly prohibited to smoke in rooms and public areas.

Hotel Policy

- Check-in time is 15.00 hours an overnight rate will be charged to guarantee check-in before 12.00 hours

- Check-out time is 12.00 hours on the day of departure. Late check-out is subject to availabilities on the day of departure and the following charges may apply: prior to 18.00 hours 50% of the room rates and thereafter a full night charge.

- Early Check-In or Late Check-Out is otherwise subject to availability only.

- Should your stay fall short of your orginal departure date after check-in, your room rate maybe adjusted to the best available rate published at that time to facilitate your requested flexibility with benefits/breakfast inclusion adjusted accordingly.

- Reservation will only be held until 18.00 hours on the check-in date and then released for sale unless otherwise guaruntee by a valid credit card.

- A damage deposit of THB 1,000 per night is required on arrival. This will be collected as a cash payment or credit card. You should be reimbursed on check-out.

In the event of a no-show or non-arrival

Where the booking is held for a late arrival time using a credit card, then a single night charge at the agreed rate will apply.

-Cancellation of a credit card guaruntee reservation maybe made at least 7 days prior to arrival time.

-Cancellation of a guaruntee reservation inside the 24-hour period prior to arrival may incur a single night charge at the agreed rate.

Hotel Reservation

- Your reservation from hotel website will be completed once guarantee of payment is received. Our reservation team will contact you shortly to request this information. Please note that your reservation will only be pending with out guarantee only 12 hours and after will cancelled automatically.

รายการสำรองห้องพักของท่านจากเว็บไซต์ของทางโรงแรมจะได้รับการยืนยันหลังจากชำระเงินเรียบร้อยแล้ว แผนกสำรองห้องพักของเราจะติดต่อท่านโดยเร็วที่สุด โดยทั้งนี้รายการสำรองห้องพักจะรอการชำระไม่เกินระยะเวลา 12 ชั่วโมง หลังจากนั้นจะถูกยกเลิกโดยอัตโนมัติ